This website uses cookies which are essential for it to function. In addition we may use cookies to help improve the performance and user experience of our website. If you prefer to switch off all cookies, you can do so using your browser settings but the functionality of this website may be affected. Please accept or decline any non-essential cookies and see our Site Terms for full details and guidance.


Our award-winning team of caretakers, porters, concierge and cleaners are employed and trained by us and are encouraged to get to know the sites they look after. They take great pride in their work and work hard to deliver the Encore promise of great value in property management.

We can provide mobile caretakers or on-site concierge depending on your budget and the needs of your building but we manage all properties according to a detailed scope of services rather than just a time allocation. 

Key to the role of an Encore caretaker is a "can-do" attitude. They'll visit your premises frequently so will become a familiar face - and act as our eyes and ears detecting and acting on issues as and when they occur. In many cases problems can be resolved before occupants of the building are even aware of them.

Trained by us and benefiting from the support of a formidable team of estate managers, facilities supervisors and support staff you can be sure that everything is being done to ensure your building is well managed and maintained.